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  • Ian McCain

Striking the Right Balance for Your Software Needs: Build vs. Buy (vs. OnBase)

In the ever-evolving landscape of business technology, organizations often find themselves at a crossroads when it comes to choosing the right software solution. This decision-making process typically involves weighing the pros and cons of building a custom software solution or purchasing a single purpose point solution. Many are not aware of the third potential option that inhabits the middle-ground of the Venn Diagram. One that that provides the best of both worlds.


In this article we will explore the key differences between these approaches and why OnBase emerges as the perfect middle ground.


Building Your Own Software: A Double-Edged Sword

Building custom software can be an appealing prospect, offering the potential for a truly tailor-made solution that perfectly aligns with your organization's unique needs. However, this path comes with its challenges. The costs associated with development, from the hiring of skilled personnel to ongoing maintenance and update requests, can quickly escalate not only the price tag, but the time committed to the software’s oversight. Timelines for in-house development projects are almost always longer than expected, leading to delayed implementation and missed opportunities. Additionally, navigating unforeseen hurdles and keeping up with evolving technologies can pose significant obstacles for the long-term viability of homegrown solutions.


Buying a Point Solution Software: The Trade-Offs

On the flip side, opting for a point solution to facilitate a specific process may seem like a quick fix, but it comes with its own set of trade-offs. Lack of customization can be a major drawback, as businesses are forced to adapt their processes to fit the limitations of the purchased software. Integration with existing systems can be disruptive, causing workflow inefficiencies and a steep learning curve for employees. As organizations evolve, the rigid nature of point solutions often result in outdated processes or insufficient tools and a lack of ability to continue to evolve the product in use. In many organizations this strategy of purchasing solution specific software also leads to significant software and tech sprawl leaving data siloed in specific tools, or a cumbersome daisy chain of disconnected software.


OnBase: The Ideal Middle Ground

Enter OnBase, a comprehensive and flexible enterprise information platform that strikes the perfect balance between building and buying. Here's why OnBase stands out:


  • Configurability and Customization: At its core, OnBase is a highly configurable framework for building what you need. It is structured so that businesses can leverage its vast build in capabilities to create process specific functionality. As a result, OnBase offers much of the same configurability that a custom-built solution would provide but its Low-Code nature allows organizations to tailor the platform to their specific needs without the costs and complexities associated with a full-scale software development initiative.

  • Rapid Deployment: Unlike lengthy in-house development projects, the OnBase framework provides a quicker deployment timeline, ensuring organizations can adapt to changing needs and market demands swiftly.

  • Seamless Integration: OnBase seamlessly integrates with existing systems, preventing disruptions to established processes. This ensures a smoother transition and minimal impact on day-to-day operations.

  • Scalability: As businesses grow and evolve, OnBase scales effortlessly, accommodating increased data volumes and expanding functionalities to meet changing requirements.

  • Cost-Effectiveness: By avoiding the high upfront costs and ongoing expenses associated with custom development, OnBase provides a cost-effective solution that delivers value over the long term.

  • Future Proof Development: Customers gain access to newer versions of OnBase which are always being updated to provide new features and capabilities and to meet new standards and guidelines for emerging technologies, allowing for the system and its capabilities to grow as the overall technology landscape evolves without all the associated costs of redevelopment of a homegrown solution or needs to change platforms when a point solution becomes outdated.


In conclusion, when faced with the decision to build or buy software, OnBase emerges as the optimal middle ground. It combines the advantages of customization, rapid deployment, seamless integration, scalability, and cost-effectiveness. By choosing OnBase, organizations can navigate the complex terrain of software solutions with confidence, ensuring they have the tools needed to thrive in today's dynamic business environment.


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